Shipping policy


 

Shortcuts to...

 

UK Delivery Costs

UK Shipping 

Price Estimated Delivery Times  Delivery Company
Standard

£4.50

(FREE on orders over £60)

2 - 5 working days  Royal Mail / DPD
Express £6.50 1 - 2 working days  Royal Mail / DPD

Express +

(UK Mainland Only)

£10.50 Pre 12pm on Next Working Day or Saturday Delivery DPD
Channel Islands, Isle Of Man, Highlands & Islands £4.50 2 - 5 working days, Express is not available to these locations.  Royal Mail Only
Collect (Grantham) Free Ready to collect the next working day after 12pm What3Words -  ///shakes.silence.scribbled

 

The timescales we have quoted are an estimation, except where you pay for Express + delivery, which is a tracked and guaranteed service via a courier.  Occasionally a package delivered using our standard service can be late due to reasons that are out of our control, sometimes this happens at peak times such as Christmas. 

If you live close to Grantham, you can collect your order the next working day after 12pm for free:

Little Active Kids Ltd T/A Little Skiers, Unit 13-14 Belton Lane Industrial Estate, Grantham, Nottinghamshire, NG31 9HN 

What3Words Location  ///shakes.silence.scribbled

We are open every week day for you to collect your order (except bank holidays) between 8:30 - 4pm 

 

 

 

International Delivery Costs

Please note Little Skiers will pay for all custom charges and duty to deliver Internationally.  You will not have any additional charges after you have placed your order

Destination Weight Price
Europe  (UPS 2-5 days)  <2kg  £15.99
 >2kg  <5kg  £20.99
 >5kg - 20kg  £38.99
USA (UPS 1-3 days) Up to 20kg £18.99
 Rest of World (UPS 2-5 days)
  
  <2kg  £20.99
 >2kg  <5kg  £28.99
 >5kg - 20kg  £48.99

We ship to most worldwide countries, simply select your country at checkout and you can now pay in your own currency if available. 

Little Skiers will pay all import taxes and duties.

You will get a shipping confirmation email with a tracking number in. 

Delivery charges being calculated on weight and clearly shown in your basket. 

Customers are liable for charges resulting from parcels being returned due to incorrect addresses or uncollected parcel, this includes delivery and return postage costs. 

Most orders are delivered within 1 - 3 working days (depending on customs)

We reserve the right to refuse shipment to PO Boxes, certain International destinations or international parcel forwarding companies. Parcels that are delayed by these companies are not considered lost by Little Active Kids until 20 working days have passed and the forwarding company concerned has fully investigated the missing parcel. No replacement goods will be sent until such an investigation has been completed.  We take no responsibility for the goods once we have delivered to the parcel foward company or storage facility.  Once we have delivery confirmed by the courier company the order is considered delivered and complete and take no responsibility for the onward movement of the parcel.